Thank you very much for your continuous support and encouragement to Design Information Centre! We have set up this Customer Feedback Zone to let you express and share your opinions freely so as to enhance our service quality. We would take every single word of your opinion seriously with follow-up actions and improvements. All information provided by you would be strictly confidential.

What do you think about our website?
 
Do you satisfy with the service quality of our staff? If not, why? (you may name the staff here)
 
Do you satisfy with the professional knowledge of our staff? If not, why? (you may name the staff here)
 
Do you satisfy with the follow-up service of our staff? If not, why? (you may name the staff here)
 
What do you think about our branches? (please state which branch )
 
Are there any help on the construction process as we got the ISO 9001:2015 version Design and Renovation Standard?
 
Do you think that we need further improvements? If yes, what are they?
 
Other opinions:
 
Client name :  Contact No. :
Email :  Invoice No. : (if applicable)
Verification Code :  
 
Dear Sir / Madam,

First of all, thank you very much for your valuable feedback. We are dedicated to strive for continuous improvement and seeking change innovatively, taking our part to contribute for the design and renovation industry. Please kindly note that this Customer Feedback Zone is specialized for our clients who would generally leave their invoice number for our further contact and follow-up. However, you did not leave any contact information for our further understanding and follow-up after contacting us. Therefore, please kindly reply with proper contact number and title, otherwise we have no choice but treat your opinion as a prank. Anyway, we would fully accept your opinion.

Design Information Centre
 
Thank you very much for your valuable opinion. We will improve ourselves continuously and bringing premium quality service to our clients!
 
You may also contact our branches below or email us at [email protected] for any enquiry or opinion:
+852 6968 9998
 
       
  設計情報多面睇   專業管理文化 優質服務隊   HKMA 優質管理獎   逆境自強 2020
       
  Zoom 線上會議   風動式雙開板止回風閥   賺取 D-Points 海量禮品任君挑選   星級優勢卓越品質
       
  全天候 24 小時網上追蹤系統   星級特派員陸詩韻 - 沙田納米公屋   傢俬製作流程   DIC 管理哲學
       
  最新 ISO 國際標準 優質綜合管理認證   嚴謹工程查驗   3D 模擬傢俬訂造參考   星級特派員陸詩韻 - 雅鑾閣
       
  工程細節講解 水電工程篇   工程細節解構 木工油漆篇   工程細節講解 泥水工程篇   鋁窗試水 嚴謹過程
       
  裝修爛尾局中局 判頭留下空頭支票苦主追訴無門 (轉載自 TVB 東張西望)   家居裝修小心中伏 (轉載自 TVB 東張西望)   裝修「爛尾」起糾紛 仲裁判決顯不公
(轉載自 有線新聞)
  爛尾裝修苦業主 (轉載自 TVB 東張西望)
       
  防疫易 Biozone & VeeCare 空氣清新機 (星級特派員陸詩韻)   設計全面睇 裕東苑   設計全面睇 杏花村   星級特派員陸詩韻 - 青衣邨宜偉樓
Shatin
Tai Po
Sai Kung
Northern District
Yuen Long
Kwai Tsing
Tsuen Wan
Tuen Mun
Kowloon
HK Island
Outlying Islands
Macau
Mainland
01 01








✨ The operation of Design Information Centre follows the strict standard of ISO, we have been upholding the management philosophy of unity❤, continuous improvement and pursuit of excellence👍, in order to provide service with high quality to our customers. ✨

✨ Design Information Centre, a subsidiary of Lai Group Holding Company Limited, was successfully listed on the HKEX Growth Enterprise Market (Stock Code: 8455) 📈 In times of economic downturn, clients should have chosen a good company carefully. As a decoration project involved a large amount of money, pick the company with strong capability can guarantee the client’s confidence.

💪。

✨Design Information Centre can offer interest-free installment choices of several banks🏦. It is because of our well-developed foundation and stable financial condition💪, we are able to obtain back-ups from different banks. Therefore we are able to offer 12-month, 24-month or 36-month interest-free installments to our customers.💰💰

✨All designers in DIC gained professional training and everyone have their own personal style and strength📝. However, they will not solely rely on their personal capabilities, but also follow the management culture by the company and all the strict monitor guidelines, management and review process. Also, they collaborated with every department included Audit Department, Engineering Supervision, Construction Team, and Furniture Production Team and examine work in different department to finish the project. Providing a perfect and integrated service to our clients by using the power of teamwork. 🖥

✨ In order to protect customers’ interests and avoid violating the Prevention of Bribery Ordinance💸, there are some friendly reminders: ❤

✔ Our company staff and suppliers are prohibited to receive cash or money transfer to any personal account🙅💵. Our company will not require customers to pay cash for any discount💵

✔ All the invoices of our company are monitored by our system💻, to ensure that there is no bypassing of the company.

✔ The company names stated on the invoices are 📜 ‘豪迅有限公司’ or ‘Globe Sense Ltd’ or ‘Design Information Centre’, to ensure that all invoices are issued by our company👨🏻💼.

✔ Payment only by cheque, credit card or bank transfer to the company account💁 (HSBC 116-488909-838/ Hang Seng Bank 249-182122-001/ Bank of China 012-688-0-008218-0). 💁

✔ Cheque payable to ‘豪迅有限公司’ or ‘Globe Sense limited’. Please summit crossed cheque and delete ‘holder or Bearer’, we are not responsible for any other payment methods and accounts. 🙅

✨ Clients should have checked if the payment method is the same as above when patronize decoration design engineering in DIC✔✔. Our company will not take the responsibility to provide the insurance cover (e.g. labour insurance and the warranty of every project), 3-year structural warranty of the residential project and 1-year structural warranty of the commercial project if the project did not follow the above payment request. Without the insurance cover and structural warranty, it will be hard to keep the engineering quality and also an incomplete project will appeared🤯, and client may carry unnecessary loss. 💸

✨ DIC’s management culture has been upholding ‘Honesty’, ‘Righteousness’ and ‘Unity’, these three words are short but with profound meanings.👨🏻🔧,We aim at bringing high quality, perfect and reliable services to our customers with our teamwork and strict management.😊💪🏻. If you find out the payment method is different from the above stated, or have any confusion of the design or project, you are welcomed to provide relative information to Design Information Centre ✉

☎ Report Hotline: 969 888 69 Kevin Chan, or email to [email protected]📧. We appreciate for your valuable opinions, thank you. 🙏🏻

✨We will follow up the information provided by you 👮‍♂, and give relative reward to you for your help 🙏according to the facticity of the provided information content✍ (for example, your flat’s address, the date, information of the designers, communicating records, phone number, receipts provided by the designers, etc.), all the information provided by you will be kept secret. ㊙